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Common Questions about Vacation Rental Homes
What time is check-in/check-out?
Check-in is at 4:00 pm; check-out is at 11:00 am. We do have options of early check in and late check outs, if available. Please contact us for further information about these options.
When is total payment due?
Balance must be paid in full 5 days prior to arrival. Unless you have made a reservation within less than 5 days of your reservation date, we can take reservations as late as same day check in.
Where is the closest Wal-Mart?
There are two Wal-Mart's close by, one in Ellijay and Blairsville, GA. For the Ellijay Wal-Mart you will take HWY 515 South for about 18 miles to the Wal-Mart on your left. For the Blairsville Wal-Mart you will need to take HWY 515 North for about 15 miles to the store on your left.
What are the Terms and Conditions of a vacation rental with Georgia Mountain Cabin Rentals?
Guests can review the agreement on our website under the tab 'About Us' then click on 'Terms & Conditions' or you may follow the 'Agreement' link on the Left side of most pages on our website. Click Here to review the agreement.
What are the office hours and location?
Office Hours: Monday thru Friday 9 am to 5 pm EST. (May - December) Saturdays 10 am to 4 pm
What should we bring with us?
All of our cabins provide linens, a start-up supply of paper products, trash bags, and fully equipped kitchens, so you need to bring only personal grooming items, grocery items and select suggested items below:
* First aid kits and fire extinguishers are available. Medicines such as Aspirin / Ibuprofen is not provided at our cabins.
How and when do I pay for my reservation?
You must have your reservation paid in full 7 days prior to check-in (10 days if paying with a check). Payments made, other than the initial $250.00 deposit, should be made by calling 1-877-656-7368 or 706-632-5751. We accept Visa, MasterCard, AMEX, Discover, personal checks, and exact cash upon arrival during business hours. Our system automatically charges guest balance with in seven (7) days of arrival on the credit card that was used to secure reservation.
What is the Damage Protection Fee & how does it work?
Each reservation is charged a non-refundable fee of $39.00 for a Damage Protection Waiver. This waiver is designed to protect you from charges due to accidental damage only. The DPF can provide up to $1,500.00 to repair accidental damages (beyond normal wear and tear). If any damages surpass $1,500.00, additional charges will be applied to the credit card on file and written documentation will be sent to the Guest(s) of record. If damages are determined to be caused by the willful misconduct, misuse, or pets; the Damage Protection Waiver will be voided on the grounds of intentional act(s), gross negligence, willful and wanton conduct by Guest(s) or Licensee of Guest(s), or visitor. These occurrences will result in the Guest(s) credit card on file being charged in full for any damages and management fees. The waiver does not cover any additional management fees or fines. All accidental damage must be reported to the Georgia Mountain Cabin Rentals office before guest departure to qualify for protection.
If I accidentally break something am I automatically covered by the Damage Protection Fee (DPF)?
No, A guest MUST REPORT any damage at the property during their stay to qualify for full coverage. If damage is discovered by our Property Care team after departure the DDPF waiver can be denied. Please report any damage if it occurs. If it denied, then the guest will be responsible for any damage charges.
Do you charge Taxes on your vacation rentals?
Yes! All vacation rental management companies, Lodging, and individuals are required to charge Taxes on their properties. There are two types of taxes that must be charged. 1) Lodging Tax, this is a tax that is figured on the nightly rental rate. North Georgia varies from 10 to 12% based on the county. 2) Sales Tax. Sales tax is charged on any mandatory service or Fee that is added to a reservation. Example: Cleaning and / or pet fee. The total lodging tax in Fannin County, GA is 12.
How do I get directions to the cabin?
You will be provided with directions to your cabin upon check-in to the cabin. We can provide directions sooner than check-in. This request should be made within two (2) days of arrival or upon final payment.
Do you have pet friendly cabins?
We have some cabins that are designated "Pet Friendly". This option is stated on the cabin profile and is possible with a non-refundable pet fee. Pets cannot be left in a cabin unattended.
Are the cabins close to one another?
Some of our cabins are located in the general vicinity of other cabins but all cabins are privately owned and are spread throughout Fannin, Union, and Gilmer Counties. We have several groups of cabins that are walking distance from cabin to cabin.
Do you offer gift certificates?
Gift certificates are thoughtful and unique gifts for friends, family, or business associates. You may specify a specific dollar amount on any gift certificate. To order please call the office at 1-877-656-7368 or 706-632-5751 or email the request to email@example.com.
Do you have a No Smoking Policy?
All cabins are non smoking and this policy will be strictly enforced and there will be additional cleaning charges should it be found that someone has violated the policy. There will be a $100.00 minimum charge for anyone found smoking in a cabin.
What are the ways to make a reservation?
View availability and make your reservation online or call our office at 1-877-6956-7368 or 706-632-5751. A Rental deposit of $250.00 due upon making the reservation over the phone or booking online.The person booking the cabin must be at least 25 years old and must be either hte person, or the spouse of hte person whose name appears on the credit card.
What should I drive or can I tow a trailer to the cabin that I have rented?
In the North Georgia Mountain Cabin Rentals you should not need a special vehicle (4x4), but we do suggest if you are driving a sports car or other low sitting vehicle that you contact the office first before driving to your Blue Ridge cabin rental. Please check with the office regarding cabins that could require 4 x 4. If you are riding a motorcycle, please call the office first. Some cabins will be more difficult for a motorcycle to access. If you plan on towing a trailer, please call the office first so that we can advise if the cabin you will be staying at is accessible for a trailer.
Will my cell phone work at the cabin?
Cell phone service is somewhat sporadic in the Blue Ridge mountain cabin rentals. Most of our cabins have cell phone coverage. VERIZON and/or AT&T seem to have the best overall coverage; but some of our cabins have no cell phone service available at all. SPRINT has limited coverage in the Blue Ridge area. Each cabin has a land line which provides local calling. Please bring a prepaid calling card for making long distance calls.
Are there grocery stores in the area?
Ingles Supermarket is located on Hwy 515 in Blue Ridge, GA. Also, there is a Food Lion in Blue Ridge as well. In addition to these two larger stores, there are Super Saver Grocery, Sav-A-Lot, and a couple of other mom and pop grocery stores as well.
What happens if I leave something at the cabin? (Lost & Found)
If you or your guest(s) accidentally leave a personal item at one of our cabins, please contact us ASAP. If we find the item we will make every effort to contact you to make arrangements to return the item(s). Either way we will act as quickly as possible. During our busier seasons this may take up to 14 days to return certain items. If we do not locate the item(s) before you bring it our attention it may be irretrievable. If we are requested to return the item via parcel post USPS, we will return item(s) including packaging for a minimum fee of $10.00. The fee for returned items can be charged to: the credit card on file or another credit card. You may also use other shipping arrangements using a UPS, FedEx, DHL account.
Can you get alcohol in the area?
You can purchase package beer and wine in Blue Ridge or Copperhill, TN. The restaurants of Blue Ridge serve beer and wine by the drink . Copperhill, TN serves beer and wine by the drink in the restaurants. You can purchase alcohol either in Ellijay, GA or Murphy, NC. Both of these cities are about 30-45 minutes from most of the cabins.
Is firewood provided at the cabin?
For cabins with wood burning fireplaces, firewood is provided. The fireplaces do not have a gas starter so, if you are not proficient at starting a fire without one, you might want to bring small "Duraflame" type logs or "Fire Starters". Firewood is provided only for wood burning fireplaces. Firewood is not provided for fire pits and outdoor fireplaces. You may not cut wood surrounding the properties but small bundles of wood can be purchased at the local gas stations and grocery stores.Absolutely no liquid accelerant is allowed!These are very dangerous to you and our property. Your full deposit will be kept if one is used!
Where can I get firewood?
Any of our North Georgia Mountain Cabin Rentals that have wood burning fireplaces inside the house will have firewood supplied at the cabin. For cabins that have fire pits outside, you may need to get firewood and take yourself. There are several places in Blue Ridge, GA that you can get firewood in bundles. Please ask us and we can help direct you.
Looking for something in Blue Ridge, GA?
Feel free to contact us anytime at (877) 656-7368 with any additional questions you may have!